Luellen P.

I bought a laptop and additional items totaling $700 I paid with a Visa credit card, the charge went through no problem. The clerk said oh excuse me I must void that transaction I forgot to write up the sale correctly but don't worry about it your credit card will not be charged twice the first charge will not go through. Well that's what he thought it did go through, my bank saw it as fraudulent activity and closed the card! No one at Staples is willing to take responsibility they say it's the banks fault and I am just upset over nothing. Well it's the only credit card I have and now I have to wait 5-7 business days for a new card. I have to call all the accounts that are on auto pay when I get the new card and inform them of the new number. All because the clerk forgot how to ring up the sale properly. Doesn't anyone know how to do their job? What makes matters worse is no one at Staples would even take responsibility! It was just a matter of placing the blame on someone else. I would never ever do business with them again!