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After the nightmare with Fashion Nova, i tried this online store for some jeans. I got my package after 7-8 days. Quality is ok as I expected. I might try to purchase from them again.
Ordered in OCTOBER. End of NOVEMBER, I decided to cancel my order after the BS back and forth emails, and Finally...! PayPal got $200 back into my credit card.
PayPal investigated my case and gave FN 10 days to explain themselves but of course they ignored so PayPal decided to give me full refund based on their buyer protection rules. FN NEVER paid me back. PayPal did! I was gonna forget and move on but.,, FN made me mad again after all this mess! So I need to let y'all know how FN is NOT capable of handle business.
Ok, FN has been ignoring me like I don't even exist since NOV 20th, NOW decided to write me. Basically they are saying I had a whole new tracking# which is news to me and my package was supposed to be shipped but somehow that tracking # is unavailable so they don't know W T F happened, and they will refund me. WOW. I already got refund from PayPal! DUMB AZZ!
I think ppl from customer service can't access the whole system to check thru each customers status or something?! They can't be that dumb.
I still feel so stupid to give FN another chance to fck me over after I had a shipping problem last year. Finally got my money back and can live my normal life again. If u still waiting for your package, hope you won't see missing items.
If you trying to get your money back, Good luck guys and never give up!
I unfollowed on ig, fab and everything.
I WILL NEVER SHOP AT FN AGAIN.
FN is a MESS. I ordered on October 31. Waited for 30 days and I gave up.
I emailed them many times and finally decided to get refund, then they tried to trick me with the same exact tracking # from my past order. They even changed the shipping status "fulfilled" in my FN website account! Fulfilled, how and where?!?! That was about 2 weeks after I ordered. I CAN'T believe they think customers are dumb just like them?!?! I'm glad I could point out their lie. KEEP the past order info, folks! They can say whatever to make it look like it ain't their fault, like USPS lost your package/it's already delivered so don't contact us any more.
Well, as for my $200 refund, of course no update from FN. I filed a case and FN still BS so I escalated my case and now PayPal is working for me to get my money back, NO action from FN so far. PayPal is my hero right now. I hope I'll get my money back by the end of the year... wish me luck.
After I shopped at FN 4 times and allowed them to fd up my order twice, I have to say NO MORE.
1, Stay away from FN, like I say to my people, check rainbowshops.com, they sells same exact clothes bcoz they buy from the same vendor.
If you still wanna give FN a chance
2, keep all the past shipping/order info
3, Never pay them directly, use PayPal.
4, you might see missing items in the package
5, you might end up losing money and get nothing in return.
CEO purchased $17mil mansion and our money going to the payment. Lol FU, FN.
This company needs to be shut down fr.
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