Thumbnail of user millies69

Millie S.

TN

Contributor Level

Total Points
80

1 Review by Millie

  • Perfect Aire

6/27/23

Bought a Perfect Aire mini split through HVAC DIRECT and was delivered a faulty unit right out of the box. It took weeks to get any response from tech support, and then they promised they'd ship a replacement motherboard. Waited a week and called back for tracking number, they said they'd never shipped it and wanted yet another round of photos of the units. Do not buy PerfectAire!

Products used:
Mini split

Service
Value
Shipping
Returns
Quality

Millie hasn’t received any votes.

Millie hasn’t received any thanks yous.

Millie doesn’t have any fans yet.

Millie isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user davenew2
1/22/24

This company doesn't stand behind their product at all. Even when you have a warranty you have to...

Thumbnail of user michaeld6766
10/14/23

I purchased a 3 zone mini split system through HVACdirect.com). I had to replace a defective fan...