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I use this service for more than one year now, only when no other way to purchase directly from online vendor. The service, seems to me, got worse only, especially with reshipping delay, for instance last two items I bought, November and December just before holidays, took one week just for the item to show in my orders available to reship, ie one week after the shipment showed as delivered by usps. It can also take a while for the order to be actually shipped when you signed it off on their website.
Another big issue, at least for me, reship.com doesn't offer any service for returns/replacements/rma, so you are charged again for import fees on RMAs.
As always I advise to use this service only when no other domestic alternative exists and then only when either: you don't care about warranty as that can be quite expensive or you are sure that your local service provider can take care of your product under warranty (most often they don't).
Hope that helps.
Millicent B.'s review of ReShip earned 2 Very Helpful votes
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Thank you for your feedback and our apologies for any inconvenience you experienced. I've forwarded your concerns to the appropriate department for further review. For any type of return/replacements please contact our customer service department and we can have that arranged on our behalf. If you'd like to discuss this matter more in-depth, please write us at support@reship.com