Before purchasing, I was answered questions very promptly. Once I paid, I was told to use the online support system, which is a joke. You get a response days later if at all, and no resolution either to your problems. Their software is full of bugs. I don't know how they even sell this unfinished product. Can't believe they are still in business of fooling people, and stealing their money. My fault for not reading all their negative reviews. My loss and total dissapointment. Buyer beware!