I have to confess, my first purchase from them went great and was an Apollo 125 RFX dirt bike for my granddaughter. The guy I talked gave me a little extra discount based on my disabled veteran status and fixed income. Because this first transaction went so well, a couple months later I tried buying two Apollo 250RX dirt bikes from them but because of the insanely dense lady I got on the phone this time, after 15 minutes of nonsense, I hung up and made my purchase from another vendor.
Hi Mike, we upgraded our customer service department and retail operations since you last purchased from us. We apologize for the confusion and are willing to offer an extended discount if you're looking to make another purchase in the future. Since you already made a purchase from us in the past, please contact us if you need any replacement parts or service. We're here if you need us, Mike!