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Mike H.

Contributor Level

Total Points
160

2 Reviews by Mike

  • Expedia

10/1/19

I made a reservation for an SUV class vehicle that I would pick up at the Enterprise rent-a-car company in Santa Maria, CA. However, when I got to the Enterprise counter, they told me there were no cars available. I pleaded for a car for a while, but to no avail. Since I had booked through Expedia, I called them up and of course they were of no use in finding me a car. They did say they would refund me any difference between the cost of another rental in the same class and whatever Lyft or Uber charges I accrued getting to Santa Barbara, and what they had quoted me for my rental car. Fortunately, the Budget rental shop people next door were very nice and found me a car at the Santa Barbara Airport 60 miles south. In the end it cost me (including the Lyft ride to Santa Barbara) $140 dollars more than the car I had reserved through Expedia. However, when I filed a claim with Expedia to get a refund for the difference, they told me since I had not paid Expedia in advance (not sure what happened here; I gave them my credit card number when I made the reservation), they would not refund the difference. Therefore, this bad review. Advise readers to (1) don't book through Expedia; (2) avoid reserving a rental car in a small town, but instead make reservation at large airports if possible, where cars come in more frequently. I intend to reserve a car directly through the rental company in the future, at airports, if possible.

  • CARiD

8/28/18

I ordered headlight bulbs from this company, and the ones I got arrived broken (both of them had broken protective glass on the bulbs).

(This is an update to the original review.) So, I sent the defective bulbs back and they sent me a new pair of headlight bulbs. These ones seem to be working ok so far. Only had them 2 days so far tho.

I only gave them 3 stars because of the first order was defective.

I ordered G7S LED Conversion Kit (9006 / HB4) (9006HLC-G7S) by LumenĀ®, and I assume that's what I got. The lights are pretty bright, color white with slight bluish color. They are brighter than our 2017 Leaf's headlights, but the Leaf does not have LED headlights.

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Carid C. – CARiD Rep

Dear Mike,

Please accept my apologies for the issue with the bulbs. Regretfully, sometimes unfortunates happen. We are ready to issue either a refund or replacement for the defective items and offer a compensation to you. Please email me at alison.rh@carid.com with your order number, so I could move further.

Look forward for your reply.

Sincerely,
Consumer Relations Team at CARID.com

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