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Mike B.

Contributor Level

Total Points
81

1 Review by Mike

  • Roommates.com

8/27/23
Verified purchase

I've been using this service for about a month now and have unfortunately spent around 30 dollars on it. I have used it in the past before the great change of 2020 and it used to be good. Now it is nothing but scammers. Seriously, the first person to contact me 5 minutes after I joined was a scammer. The next three people after that was a scam. Next, I reached out to 8 people who, half of them read my message, but none of them ever responded. I found one person who, as soon as we were supposed to meet to view the room, texted me to let me know the room had been rented. The next two people who contacted me were scammers. I had another person contact me who seemed legit but they were in the wrong area and now I am writing this review because the last person who just contacted me had the literary skills of a Nigerian prince, supposedly from "NJ" and conveniently not available to meet me in my own state. You will also constantly get notifications of these scammers who are "perfect matches", only to have their profiles up for a few hours before they are removed as they troll the website which gets annoying. You might find some one on here but I strongly recommend not paying for this broken service seeing how the website is absolutely useless unless you do pay.

Tip for consumers:
This site just made things more frustrating than they needed to be. You would have better luck using Craigslist and that should be saying volumes about Roommates.com (8/2023)

Products used:
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Value
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Customer-Support -. – Roommates.com Rep

Hello,

Thank you for your feedback it will be taken into consideration for future site improvements.

We do our best to remove the scammers as soon as they are found or reported to us.

As a bulletin board service we can't guarantee users will respond to your messages, but you can post your contact information in the free messages you sent out to other users so that only one of you would need to pay for a membership in order to communicate outside of the website.

Roommate hunting can be difficult and frustrating but hopefully you have found a good match.

If you have additional questions about how the site works or want more tips on using the free portion of the site please contact us at support@roommates.com.

Roommates.com Support

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