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They sent me a battery that was the wrong number of the one that I ordered. I had to pay to ship them back. Then instead of sending the correct battery out AND refunding the shipping costs as I had discussed with a customer service agent on the phone, they refunded me a little more than half of what I paid, due to restocking fees. They were literally charging me a restocking fee for their mistake. I called them to try and get my money back and they still tried to short change me and not issue me my full refund.
Mikayla B.'s review of FactoryOutletStore.com earned 3 Very Helpful votes
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