Thumbnail of user mihajlov

Mihajlo V.

Belgrade, Serbia

Contributor Level

Total Points
82

1 Review by Mihajlo

  • ISSUU

3/3/23

I've signed up for Issuu 12 years ago when it was free for up to 500 pages per publication. Despite a couple of UX bugs it was the best free publishing services for magazines.
I used it to publish our non-commercial student magazine and the idea was to have it free and accesible for public. I even embeded the publications on various sites.
Recently, I discovered all the magazines are hidden from public view?! Reason: they sneakily changed the terms and conditions and now demand 28 dollars per month to keep the magazines that I already had uploaded years ago! On tom of that, the upload dates are scrambled, the statistics are gone, and the whole site feels like a ghost town. Sad indeed.
I will move to another service, which is a pain since I'll have to re-embed all the old publication links.

Service
Value
Shipping
Returns
Quality
Thumbnail of user customers103
Issuu O. – ISSUU Rep

Hi Mihajlo,

Thank you for your review, we are very sorry your experience with us did not live up to your expectations.
Starting in January, an email went out to all past and current Issuu users notifying them of changes to our free Basic plan. We sent this out to all users associated with this plan type to inform them about upcoming limitations to their publications and give them time to assess their account, even if it had not been used in years.
We offer different plans and always try to assist our users to find the one that suits them best. If you are still a student, please feel free to contact us via help.issuu.com and we will be happy to help!
Thank you :)

Mihajlo Has Earned 2 Votes

Mihajlo V.'s review of ISSUU earned 2 Very Helpful votes

Mihajlo hasn’t received any thanks yous.

Mihajlo doesn’t have any fans yet.

Mihajlo isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user johng6973
John G. reviewed ISSUU
11/29/23

I found content on Issuu's website that violates their Community Standards and Terms of Service....

Thumbnail of user christinad923
10/11/23

I have been trying to delete / deactivate my account and customer services has taken days to get...