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I found content on Issuu's website that violates their Community Standards and Terms of Service. It contained personally identifiable information on a great number of people and the textual descriptions of the posted content made defamatory/libelous claims against individuals that is false.
I've been trying to report this to Issuu for a week. I've tried every phone number I can find and emailed every email address I could find. I've left voicemails and gotten zero responses (via call or email).
Finally I realized they had a live chat feature for paying subscribers so I created an account and subscribed... only to not see the live chat feature available via the help widget like their website states you should.
I would VERY MUCH like to hear from someone at Issuu to help me get this content removed from their website as quickly as possible.
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I have been trying to delete / deactivate my account and customer services has taken days to get...
Hi John,
We are very sorry to hear about this issue. I can see that you have been in touch with one of our agents, and that your request is currently being handled.
Thank you for your comments and your review. Once again, we sincerely apologise about the inconveniences.