Mickey C.

There is something not quite right at Jango Radio. I noticed multiple "thumbs up" ratings from the same listeners who had fake Facebook pages. You have no way of knowing if you're actually getting played. There is something fishy going on here.

While attempting to purchase tickets to see Jerry Seinfeld for my wife's birthday on June 1 I found a show in my city for June 8. I found 2 seats orchestra 5th row. As I was purchasing them the app said "sorry those tickets are no longer available" or words to that effect. I went back to look for 2 seats and found 4th row orchestra for $20 more per ticket.

As I was about to complete this transaction I got a message from the app "You've already purchased tickets to this event are you sure you want 2 more tickets. I figured I got the 5th row seats and went about my business.

A couple of hours later I got an email from Tripit asking if I was prepared for the Seinfeld show on April 13th. What?!
I didn't order for that date. I will be out of the country on that date. I immediately called StumpHump and explained what happened. They told me "Give our tech department 48 hours to review your purchase" 77 hours go by so I call customer service. I speak with Mike the supervisor who first tells me tech is still reviewing but that the app never malfunctions and I could list the tickets to sell!?

If the app never malfunctions what were they reviewing? I have since read several reviews where other people experienced precisely the same app malfunction that I did.

So my tickets are up for sale on SeatGeak. Look at their reviews on the app store. Way better than StumpHump.