While attempting to purchase tickets to see Jerry Seinfeld for my wife's birthday on June 1 I found a show in my city for June 8. I found 2 seats orchestra 5th row. As I was purchasing them the app said "sorry those tickets are no longer available" or words to that effect. I went back to look for 2 seats and found 4th row orchestra for $20 more per ticket.
As I was about to complete this transaction I got a message from the app "You've already purchased tickets to this event are you sure you want 2 more tickets. I figured I got the 5th row seats and went about my business.
A couple of hours later I got an email from Tripit asking if I was prepared for the Seinfeld show on April 13th. What?!
I didn't order for that date. I will be out of the country on that date. I immediately called StumpHump and explained what happened. They told me "Give our tech department 48 hours to review your purchase" 77 hours go by so I call customer service. I speak with Mike the supervisor who first tells me tech is still reviewing but that the app never malfunctions and I could list the tickets to sell!!!?
If the app never malfunctions what were they reviewing? I have since read several reviews where other people experienced precisely the same app malfunction that I did.
So my tickets are up for sale on SeatGeak. Look at their reviews on the app store. Way better than StumpHump.