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Contact with customer service has been very good. Appreciate the quick and thoughtful conversation, advice and support!
From an article in a media publication
We booked a trip from Chicago to Glasgow through JustFly. Our flight to Glasgow was routed through JFK on a Delta flight that is only on-time 33% of the time, with a one hour layover. Of course, the flight was delayed, so we lost a day of our vacation. The return flight landed in JFK, but then we had to take a bus to LaGuardia -- this was NOT well marked or referenced when we were booking. LaGuardia is a total disaster. The bus service didn't take us to Terminal A due to construction, so we had to take another bus to get there, barely made our flight (five minutes to spare). I would never use them again.
Michelle T.'s review of Justfly.com earned 2 Very Helpful votes
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Hi Michelle,
Thank you for taking the time to review our services. We have successfully located your booking and a member of our Escalations Team will be contacting you regarding this issue.
Kind wishes,
JustFly Team