Michelle S.

I ordered a custom board from SmartyWheel, I am writing because I was scammed on eBay by a seller pretending to sell hoverboards. I spoke with SmartyWheel, who were super helpful in getting my money back and the extra $200 I paid them was TOTALLY worth it (Explained below). I received my hoverboard within 12 days of my order, which was fine, as they told me that upfront.

Fact: Don't go for the cheapest price online, you probably won't receive your order. Also I was able to acquire an Asurion warranty through SmartyWheel for an extra $60. They also ship you a new one if you break it, at no cost, other than the warranty cost obviously.

Packaging: My friend ordered a hover board from eBay and actually received hers. The packaging was terrible. SmartyWheel has obviously spent the time to make an awesome product and their packaging is very similar to Apple. Very clean, organized and the manuals are completely re-designed and written in 100% english.

Batteries: My friend's hoverboard has chinese batteries. Her hoverboard lasts around 4-5 hours. My SmartyWheel has samsung batteries, and lasts around 9-10 hours. Charge time is a lot quicker as well. The extra money on better batteries was also a win.

I RECOMMEND SMARTYWHEEL TO ANYONE WHO ACTUALLY WANTS TO RECEIVE A HOVERBOARD.