Michelle R.

Ordered a bedroom set from them, took forever to ship and arrived damaged and not complete. Called overstock.com and they did help initially but again took a long time to finally get in replacement pieces and oh fun fact still not a complete set. But I did not know that as I thought the railings that put the frame together were in one of the boxes as I clearly told the rep I was missing that item. Surely they can get it right the second try... wrong. My husband and I work opposite shifts which delayed us trying to put the bed frame together for a while. When we finally got on a day off together we realize the side boards or slants for our bedframe are not in the boxes. I call overstock.com for help, hoping they'd make it right cause I paid for this piece after all, you should get what you paid for. Nope, after taking a month to review they call me the day after Christmas which I did not answer as it was 9pm est and I was sleeping since I had a really early shift the next day. Then they also emailed me with a short one sentence "we wont help you". Gee thanks for stealing my money and sending me a horribly cheap bedroom set that isn't even complete. Overstock.com will never get another penny of my money, they sell garbage.