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After promising free shipping, they charged me $103 to ship a $240 item. Neither Sylvia nor her supervisor Lee would help or work with me. They just threatened to cancel my order if I didn't pay up, and that is ultimately what happened. Shop with iCanvas, they are an honest and reputable company.
Michelle P.'s review of ElephantStock earned a Very Helpful vote
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Ordered a few pieces of art work from them about $600 with discount. Just prints with frames....
I sent an inquiry two months ago and have followed up since. They keep vapidly claiming they will...
We thank you kindly for your feedback, Michelle. We understand that you expected free shipping for your order and you were advised about the fee since your order will be shipped to Hawaii. This standard procedure is to make our customers aware of the cost and give them time to decide if they still will like to continue. The information about our shipping guidelines is indicated on our website and furthermore made clear to you through our email conversation. We understand where you are coming from and we are sorry to disappoint. Feel free to reach out to us if you need further help and we will be more than happy to assist.