When attempting to purchase an item online the screen would say "cannot be processed at this time", giving the impression that the order did not go through. The next day I had discovered money coming out of my paypal account, even though I did not complete the order and when I called was told that there was nothing they could do and would only refund when I received the item and returned it. They did not take responsibility for their website and did not seem to care that it was illegal to steal. Do not even go near this website.