- Browse Businesses
- Guides
- Consumer Tips
- Write a Review
- For Business
- Request a Review
- Backed by the National Science Foundation
- Sign up
- Log in
This company has the absolute worst customer service I have ever experienced from a catalog company. Merchandise takes months to receive and no updates are sent by them to let you know what is going on with your order. This final time, I waited over three months with no information given about the delay until I sent them email inquiry's. Three inquiry's. Always some "canned" form letter is sent and never with any pertinent information as to when you will receive the item. Finally, I was told they weren't going to send me the item and gave some lame excuse as to why I had to wait so long for nothing!
Sundance also profits from their S&H charges. They charge a lot for delivery! Way more than is reasonable.
I don't think Sundance cares about their customers at all.
Tip for consumers:
Go elsewhere. Buying from Sundance isn't worth the aggravation!
Products used:
I never received my product.
Michelle B.'s review of Sundance earned 9 Very Helpful votes
Michelle hasn’t received any thanks yous.
Michelle doesn’t have any fans yet.
Empty.
