Developed in part with a grant from
the National Science Foundation

Member since November 2018

  • Reviews 1
  • First to Review 0
  • Thank Yous 0
  • Fans 0
  • Profile Views 22

Review Distribution

5 stars
4 stars
3 stars
2 stars
1 star

1 Review by Michalis




Worst airfare booking experience in 12+ years.

I booked an overseas flight with travelgenio. Found the offer via skyscanner. I paid successfully for the flight and I thought it went through as in one of their booking status pages it seemed successful.

But it wasn't.

I found out ~40 hours before my flight, on a Saturday night, when I tried to check in. Couldn't find any helpful booking details.

I had received absolutely NO prior notification that the booking didn't go through. No email, no sms, no call, nothing.

After failing to check in with the flight, I realized something went wrong. I called travelgenio 6-7 times that night. They answered two times. The other times the call automatically dropped after me being on hold for 13-14 minutes each time. When they picked up they said that they will refund me, and that's it.

I emailed them afterwards. The responses I received were typical/canned/soulless and may I say nonsense.

I almost cancelled my whole business trip because of travelgenio. I ended up booking last minute tickets through another online travel agency for the next day, paying 64% more.

This has been the most horrible online travelling experience I've had in the last 12 years that I've been travelling internationally. Never again.

Michalis hasn’t received any votes.

Michalis hasn’t received any thanks yous.

Michalis doesn’t have any fans yet.

Michalis isn’t following anybody yet.

Similar Reviewers on Sitejabber


They charge you more despite paying more to get the flexible ticket arrangement. They charge me...


This is an HONEST REVIEW ---------------------------------------- This is the one of the worst...