Michael P.

Ordered my daughter's mattress set on December 6 and finally having it delivered on January 5. It took one month because the delivery company, M XD, kept calling my work phone after business hours. When I would call M XD back and the phone number provided, I would get an automated response and then get cut off. I had to contact Overstock at least 6 times (after getting nowhere with M XD) and was completely frustrated at the lack of customer service and inability to fix a simple problem. Their "customer service specialists" and managers are useless! I was happy to take delivery of my purchase but could not get through to schedule delivery.

In the mean time, I ordered another bed through Amazon after I placed the above order and received it a week later with no problems.