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The site does not let me cancel my ticket because of a page error. It does not let me contact them because they offer no way to make contact. I paid extra to have a ticket I could cancel but it is not possible to reach them to cancel. Had to go through AMEX to get my money back! Go to the site yourself and click "Contact Us" It says to go to MyTrips to make contact, but there is nothing there for making contact with them. Garbage service!
Michael K.'s review of Travelgenio earned 3 Very Helpful votes
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I bought ticket with insurance and I broke my leg, i have dr reports everything and I applied...
I bought two tickets and travel insurance in November for a trip in April through Travelgenio. My...
Thank you Michael K. For your comment.
Please send an e-mail to customer.service@travelgenio.com, from the e-mail address you used to make the reservation and indicating the Booking ID in the subject (8-digit code that appears in the confirmation e-mail), and you will receive instructions to contact one of our specialised agents.