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Michael G.

Contributor Level

Total Points
181

2 Reviews by Michael

  • JapanCrate

10/4/22
Verified purchase

The crate you sign up for might not be what you get. They also refuse to do refunds even if your order won't be shipped for over a month. A fun idea, but they rarely deliver on their promises

Tip for consumers:
Be careful and only do it if you're willing to lose the money with no product received

Products used:
Various boxes

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Rodney M. – JapanCrate Rep

Hi Michael! We apologize sincerely for any confusion you may have encountered. We appreciate you despite the fact that you didn't enjoy your experience with us. Even though you didn't like your experience with us, we still value you. We appreciate your comments.

  • Hopper

6/25/22

Prices that were listed at the time of the freeze i used were listed as actually costing 600$ more than they were actually listed for. It doesn't seem to have much reasoning towards their listing and if you're trying to save money is just a waste of money, if you're waiting for a cheaper flight it won't help

Service
Value
Shipping
Returns
Quality
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Hopper S. – Hopper Rep

Thanks for leaving a review! We're very sorry to hear that you have had a difficult time getting in touch with our Support Team. Please DM us via Twitter@HopperSupport or through Facebook Messenger and we will further investigate this concern on your behalf.

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