Despicable company.
Had a bottle of Canadian whisky sent to the British Columbia warehouse. They missed delivery. Several emails & phone calls back & forth & supplying of a signed authority eventually they collected it from a post office after 2 weeks. Would not send the item to Australia. Stated policy prevented them from shipping it. Canadian high commission confirmed otherwise. Couldn't ship even within Canada after stating they could. So the item can't be onwards shipped OR returned to the supplier within Canada. The package is basically stuck in their warehouse which they will keep & on sell. This company is a SCAM. Do not use. I have lodged a complaint with consumer affairs Canada & am taking legal action. Zero stars. Avoid at all costs. Thieves & liars.
Hi. Sorry we are not a licensed liquor holder. Canadian laws require a liquor license for shipping. You can’t just go into a post office and mail whisky. We wrote all this in FAQ. Your alcohol unfortunately will be thrown out since we cannot legally sell or consume it. Please reach out to us and we can offer a reimbursement for shipping