michael d.

Bought overpriced arrangement then received pathetic quality. Arrangement received was nowhere near what was pictured online. 1st pic is what was advertised, 2nd is what was actually received. I paid $78 for a very small basket of carnations. Will go elsewhere next time

I had an agreement to extend the return time on an item from the seller, but I could not get the return label from them. I asked Ebay to get a label for me. Instead they closed the case. Because they closed the case the seller was off the hook and no longer responds to me about the return. I am out $140 because Ebay screwed up. When faced with this Ebay will not listen and continues to say the case is closed. It was their error that closed it so I asked to speak to a supervisor. He kept saying the same thing so I asked to speak to his supervisor. He would not pass me on, saying he had no supervisor. I became angry and then he said a manager would return my call in 24 hours. Two days later still no call. I am a seller and a buyer with a 100% rating, but now I cannot recommend Ebay to anyone. Not taking responsibility for their actions and being lied to by a supervisor is just disgraceful.