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1 Review by michael

Orbitz

Orbitz

8/9/18

Another one star for this company (A zero if I could) which is a bait and attract scheme. I booked a room through Orbitz and did not receive an email regarding the price which was listed on line for $101.00. When I checked into a room, the hotel said that I would receive a bill through Orbitz and because I booked through them the hotel could not confirm the price. When I came home from my trip, I received a bill on my credit card for $194.88! Calling Orbitz, no one could speak English properly and I was told that the price goes up and down daily through them and the hotel that I booked. However, I called the hotel and they said that the room is offered by Orbitz for the low price at another date somewhere in never, never land future... and that the price quoted was NOT on the day that I wanted to stay! The hotel offered the AAA discount and Orbitz did not offer anything... saying that "Our prices already included the discounts!" They offered nothing. No refund, a real run around with nothing making any sense at all... mumble jumble by a foreign speaking agent. Bait and bill with misleading information to lure the customer into a false reservation. Like everyone else on this Orbitz site... beware of this company and be sure to leave your bad review and sooner or later the Better Business Bureau will stop this from happening to honest people. What a scam.

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Michael C.'s review of Orbitz earned 2 Very Helpful votes

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