Carol K.

So I ordered close to *******. 00 dollars of metals from them, we track the order and it states it has been delivered but we do not know were. So e request a copy of the signature which we could not make out. So we contacted Provident and was told sense it was signed for the insurance would not cover. The next day my wife goes out to the mail box and finds the package so I guess that was a good thing come to find out the mailman signed for it and stuck it in the box almost 36 hours earlier the reason i am writing about this because this could happen to anyone. Provident will not answer any of my calls or e-mails concerning this issue. Bottom line if someone would have taken the metals out the mailbox we would have loss the 20,000.00 we invested Be careful dealing with these people