I bought silver rounds that were on sale and sent a check. Spot price went up dramatically. They kept telling me the check wasn't received. After 2 weeks I was told I should call the next day and if the check hadn't arrived I could pay by credit card. The next day I called and was told that the order was cancelled but I could buy it for the new price which was higher spot price and not on sale. I said no thanks and asked why they were not honoring what I was told the day before. I was told that someone would listen to the recordings of my conversation and someone would get back to me. Still waiting. I wish I had read reviews first.