We’re in this together! Stay safe with our COVID-19 guide

View
×
Developed in part with a grant from
the National Science Foundation

Micaela M.

  • 2 Reviews
  • 5 Helpful Votes
  • 0 Thank Yous

Experience: Baby & Kids, Computers & Technology

Member since April 2011

  • Reviews

    2

  • First Reviews

    0

  • Thank Yous

    0

  • Fans

    0

  • Profile Views

    494

Review Distribution

2 Reviews by Micaela

3/8/19
I ordered several items from PatPat both for my daughter and lots of gifts for friends' children too. It was my first time doing so and I was quite disappointed. I still think PatPat has cute clothes but the quality isn't the greatest and the sizes are absolutely terrible.
I ended up having 1 month clothes that would fit only a 3 month old baby, or 3 month old clothes that were as big as PatPat's 6 month old clothes. The sizes simply do not make sense and I ended up having clothes that my daughter may not even be able to use since the sizes were supposed to match times of the year (cold/hot weather).
Customer service is non existent. I emailed in December, waited for a month then messaged them on facebook end of January. It has been another month by now and I still haven't heard back. The least they could do would be to acknowledge and apologise for the fact they're selling clothes that do not match the sizes they advertise.
I was very disappointed and would not buy from them again, my advice is that if you do decide to purchase from PatPat, be prepared not to have the right size you're looking for and don't ever expect them to reply and solve your problem.
cang
Can G. – PatPat Rep
Hi,

We're sorry to hear about how the issue you've encountered with the items you received, prevented you from getting the best experience in shopping with us.

You may review our Return and Exchange Policy here, under RETURNS & EXCHANGES:
https://www.patpat.com/faq

Here in PatPat, we are working hard to make sure that we are making the greatest effort in improving our products & services by ensuring that our customers are more than satisfied. It is imperative to us that the littlest complaints are handled properly. We humbly ask for the opportunity to resolve this issue.

If you give us a chance, we are intent on making this right. We hope that you will allow us to speak with you to discuss the situation.

Please send us an email to service@patpat.com at your earliest convenience quoting this review so we can address the issue in a timely manner.
Ipodnanomp3uk.info
5/29/11
I spent 80£ on an ipod, didnt receive a confirmation email, which I found odd, when I tried to find their contact, there was no phone number and their email wasnt working. I received a fake ipod, the size is different and it doesnt work. I've filled a couple of forms with my credit card's company to see if i can get the money back but I doubt it... I also filled an Internet Crime Complaint online about it, everyone should do the same, that website needs to go down...

Micaela Has Earned 5 Votes

Micaela M.'s review of PatPat earned 2 Very Helpful votes

Micaela M.'s review of ipodnanomp3uk.info earned a Very Helpful vote

Micaela M.'s review of ipodnanomp3uk.info earned 2 Fraud Buster votes

Micaela hasn’t received any thanks yous.

Micaela doesn’t have any fans yet.

Micaela isn’t following anybody yet.

Similar Reviewers on Sitejabber

tatio1
Tati O. reviewed PatPat
7/9/20

I placed on order in APRIL, IT IS JULY AND I HAVE NOT RECEIVED MY ORDER!!! Customer service is...

leahg105
Leah G. reviewed PatPat
7/9/20

I ordered a bunch maternity items from patpat. Two of 8 fit. Now I can't get a answer back on...