Maria G.

I'm a big fan of UserTesting. They are a legitimate site/company and their testing process is clear. It's true, you don't always qualify for a test, and find out at the end. However, in my experience, they address problems when you report them. I reported an issue with a test yesterday and it's super easy to do. They've started to post a message if you report an issue to let you know there may be a delay, but in my experience they get back to you.

For me, this is a great site for side cash. Like anyone signing up for UserTesting or any other website testing site, you manage your expectations. I see negative reviews from the ones that don't and I think they are not being realistic.
We're not going to qualify for tests all the time, that's just the way it is. And if you want to get a feel for what you sound like to a client - practice - find a website you'd like to evaluate and record yourself talking out loud for ten minutes and see how well your insights come across.
I reached out to support when I took a couple of tests that took more than the expected allotted time. I was clear about the expectations, tracked the time and they compensated me because the client created a test that was not realistic for a 10-20 minute testing period.
I joined up 3 years ago, and stopped using it after awhile because I wasn't getting many tests. For whatever reason in the last few months I qualify for available tests. In the past week I've earned $200.
Have realistic expectations, practice on your own - that way when you test you'll be doing better than you think and potentially increase your opportunity to get high ratings.

--- In response to Make H. Comment below - I'm not management. I'm a tester, and here's the breakdown. I went back to look at my first test - I signed up in 2014, I dropped in a picture of the 1st tests I received:

In 2014 when I first signed up I did 22 tests
2015: I did 27 tests
2016: I did 13 tests
2017: I did 11 tests
2018: Since September I've done 59 tests, most paying $10 and a handful that were 30 or 60 minute moderated calls that paid $30 or $60.

I get paid on time exactly as promised. In the past week I haven't qualified for many tests but am I going to change my rating to 1 star? No. I personally like the opportunity to generate extra cash when it's presented to me. They follow through. That's why I give it 5 stars.

I just qualified to test with UserFeel and haven't received any invites. Am I going to give it a one star rating for that? No.

I've been a tester with Testlio who have an excellent community of testers but the pay rate is $18 an hour for a lot more work, and that doesn't include time to install apks to your phone. UserTesting is $10 in 10-20 minutes and all I had to do once is install the tool to record voice and video. Am I going to give Testlio a 1 star rating for the different way they work? No.

I enjoy what I'm doing with usertesting.com as a TESTER. I have nothing to do with management. I don't know what pop ups you're talking about. I qualified in 2014, I filled out the usual profile info, where am I located, language, what devices I have, stuff like that so I can't answer anything about pop ups after pre-screening.

----

If you're new to this kind of testing, I literally did record myself evaluating a website and listened to myself. I also went as far as reviewing a website a friend of mine built and sent the recording to him. It made me realize I had to slow down to express my thoughts so they were clear. It's a good way to practice.

I just finished a support call with Dreamstime. They get 1 star instead of 0 because:

- within 24 hours I received a response to an issue I submitted by email via their website
- I called the number provided and received a human on the phone
- I was finally given a credit
- the agent was condenscending - so without the credit it would have been 0 stars

Use at your own risk!

Trial Period
I signed up for a one week Trial period, 5 free images to download. I was billed $39 for a month subscription during my one week trial period. I missed this language on their site when i signed up for the free trial! Billed "up to" 48 hours in advance" - see below - this means before your trial is over, you're paying for a subscription:

"Dreamstime.com Stock Photos 5 Images Subscription

Package renews automatically at $39USD every 1 month (billed up to 48 hours in advance) or when you run out of downloads. If there are downloads unused, your subscription will transfer them to the next subscription as long as renewal option is ON."

I called support because:

- my subscription showed I had downloaded images to my computer and was charged for them - these were images I added to the lightbox.
- the agent said I downloaded them, that I couldn't find them on my computer.! Not only wasn't that the case, My Google Download history showed what images I did download from Dreamstime and what date. The images I downloaded was during the brief "free trial"
- by looking at my invoice you could see I hadn't downloaded the images the support agent claimed I did
- i asked the support agent to clarify what the lightbox is for, she said it's to "save" images you may choose to download later, and when you download you're paying for them
- the agent said I downloaded 7 images to my computer on Sep 5, she couldn't give me the filenames of those images - i had those images saved in my lightbox, never downloaded
- I ended up getting credited for the september subscription, $39.

I'm never using Dreamstime again. I still have three unused images from my "free trial" which carried over into my paid subscription allowance, I have not been able to use those three images.

There's a broad range of quality in their collection, some less than amateur quality. Find another resource out there for stock images - with a clear payment/subscription process.