M G.

It has been more than 3 weeks and yet I have not received any check/communications from flightcar about my listing.

The employees at the lot were quite clueless when asked questions. The software kept crashing.

I had not listed it as smoking (being a non-smoker), however, one of the renters probably smoked in the car, which is very annoying for someone who does not smoke. My car was neither cleaned or vacuumed. No one even cared to mention that somebody smoked in the car let alone offer any service to get it cleaned.

One of the renter had an minor accident broken mirror on the drivers side. The car was given to a body shop. I had to pick up from the shop my self and no one at the Boston lot even cared to return my calls. Except for the insurance person (Wendy Dubois), the communication at the call center also was very poor. They were annoyed that I was calling them, trying to get numbers for the lot to get my car back. The car was ready in the body shop, however, no payment was received for 4 days so they would not release the car. I was not notified that my car is still in the body shop. The replacement car given to be had a check engine light on, that I noticed a day later. I left the replacement car at the body shop as there was no one to drive me there. The lot employee said that is what the office told her to do.

It felt that no one really cared as it was not their car or for that matter they were invested in this business.

After this kind of experience I am not going to myself sign up again let alone referring others.