Mellissa R.

Soooo... over the years I've spent a ton of $ on Groupons. I used the majority but let 6 different ones expire. No big deal, they say the business has to give you face value, so what u paid for the Groupon off their service or product. Not one company has valued it. I try to get a hold of Groupon customer service and they make it impossible to talk to someone so they don't have to refund u. The customer service chat is a joke. The operator never connected with me, hung up, then sent me an email of a chat that never happened where the operator took care of the issue. No! Nothing was ever resolved. Also, last 4 groupons I bought no one ever answered the phone to schedule an appointment or they are already out of business. I used to love Groupon, but this is very shady business practices all because you got too big and selfish. I guess I won't be getting my refunds and I won't be spending another dollar on this scam company.