So I was a bit skeptical about moving forward after reading some of these reviews. I actually spoke with a few different people and some customers of e com global before I moved forward as I understand sometimes you have to go off of an overall experience. I will say my personal experience was pretty decent there was a few times where I wish communication was a little better during the building but I opened this business with them to have the professionals handle it so I guess I have to remember that also. I purchased the manager package, they helped me with the niche and a few sales I am glad they offer the upgrade options and will be coming back for the director package soon