Mel C.

They sold me items they didn't have in stock and then told me they are back ordered. Three months later they have not refunded nor sent me the items. Customer service is the worst they are not helpful and offer nothing in compensation

I feel bad that my mum has wasted her money on these "quilts", I did tell her that it would be a Chinese knockoff but she was convinced it was handmade based on the photographs, a handcrafted quilt would take a lot longer then 10 days to make. These are two pieces of fabric sown together with a thin piece of infill that is then kept in place with a crappy s stitch instead of even what is shown in the picture. Yes the colours are pretty, no the "quilt will not keep me warm, it's really a bed cover and although it's pretty it's 100% not what was shown in the online picture and it's not worth the $60, also it's supposed to be a queen and would barely scrape through as a double. For a little more money you can buy a genuine handcrafted quilt from a person in Australia and it will be something worth cherishing, this is not that type of quilt.