Megan K.

There's a reason Nerd Block turned off their review feature online.

We have had our gamer Nerd Block for about a year. I can say the contents are usually pretty decent, usually at least one thing my husband really likes. Last month was the exception to that.

They're not completely reliable though. Last month we received an email in the middle of the month saying our box was on its way. Ten days later I emailed to see where it was. The woman who helped told me the email had been a mistake, tv's box would ship at the end of the month (it was the end of the month by this time). Another 10 days later, well into the following month I contacted them again. This guy claimed my box had shipped but was "held up in customs." It shipped from NY to PA. Oddly enough, the post date was the day he sent his explanation. Go figure.

This month, no block again. Was about to send another email when I received one they must have sent out to everyone apologizing and saying they don't have a ship date for us.

Their site is also glitchy. Trying to change a preference for our box took 3 password resets (the password they were sending didn't work, so def a problem on their end) and didn't get fixed until a week after I asked customer service.

We supposedly have 4 more months of our subscription and then will be canceling.