Meaghan R.

My order had an error and CustomInk bent over backwards to get it fixed as quick as possible and shipped quickly for no extra costs, and even gave me a coupon to use on a future order as an apology.

I ordered shirts and they never came, never even had tracking applied after they "shipped". After I contacted the company they were initially very apologetic and asked if I would like to be credited the money back to order again or if I would just like them to go ahead an reprint the order. I asked them to reprint. From there they ghosted me, wouldn't respond to my emails, never gave me a new confirmation number, wouldn't talk to me on their online chat, and of course no one actually answers when you call their number. I honestly don't even think they ever printed my shirts to begin with. I had to file a dispute with my credit card company to get my money back.