Ordered several items on Nov. 30 for a Christmas gift. It is Dec. 20 and no sign of my items, although they've had my money since early December. They tell me I have to wait 10-20 more days to determine if the package is lost or stolen. Really? Ummm... Christmas is Dec. 25! I've called 3 times to get some info, but nothing. How about an email letting me know the status since the delivery date has come and gone!? I had to start over at another store(s) for a plus size "petite" which is hard to find! I am sending my credit card police after Catherines! Hopefully I will get my refund somehow. I would have preferred donating this money to a charity rather than getting ripped off! Very disappointing.