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2 months to be sent wrong item.
Another 2 months for replacement.
Replacement also wrong.
Refunded half of my money.
There are much better, easier places to buy from, use one of them, dont go to DHGate
Tip for consumers:
Very clumsy website, hard to make human contact, harder still to get responses.
This lot are crafty. I wonder why they havent been prosecuted and shut down. Making false claims (unlimited books) and continuing to take payment unauthorised from credit cards. A slick scam. They respond with a form letter placing the blame on the user. Ive more chance of inheriting my Nigerian uncles estate.
Hey there - Just to clarify, Scribd does not "sign up" or "start subscriptions" for our users without their consent. In order for someone to have an active subscription with us, the only way to do so would be for them to sign up when creating an account, or restart/renew their membership from their Account Settings page. We apologize for any confusion here.
With that being said, we'd be more than happy to help with a cancellation and refund. Please email our support team at help@scribd.com and update your review with your ticket number so we can get this taken care of for you. Thanks!
M B.'s review of Scribd earned 4 Very Helpful votes
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Hello M. B,
I'm sorry to hear that you are not satisfied with the item you received from your order. Please provide us your order number and login email address. That way, I can check the status of your order and we can provide the correct resolution to your concern.
You can also contact our customer service directly with more details like the order number, or your account information through this link:
https://www.dhgate.com/helpbuyer/helpcenter.html#pu1812_helptop-contactUs
Regards,
Mich
Customer Service