I have done business with Herbalife for many years. Their customer service has gone extremely bad in the last year. My credit card company kept obstructing my order so I tried to change the card in the Herbalife's system but it did not work on the recording. I was told that it could not be altered. The order was rejected five more times. Herbalife did not even inform me on the matter. I finally got them to change it but the next month they used my old card and the result was it was blocked again. You would think I could get help. I waited 30 minutes for a supervisor who then changed the card but I was told my order would take a while to get. They refused to send it out faster, even though it was their fault. I am considering changing to another company.