Ok so before using Shipito I used their online calculator to work out approximately how much it would cost to ship some parts from US to Australia. I received an estimate of around $350 US so I signed up. I asked for my items to be consolidated into one package (this is an option) only to be told afterwards it was too big for any of their carriers (DHL, Fedex etc.) to ship. They then charged me $150 US to 'un-consolidate' the package and I was forced to post the items individually. It cost me around $600 US in postage. On top of this they lost one of my items and blamed the supplier even after my supplier provided tracking numbers and dates when the items were posted. To add insult to injury I had one last package to send to Australia and they sent it to the wrong address instead. So in a nutshell don't use these guys because they are hopeless!
Dear Maxy,
Thank you for posting your review!
We are terribly sorry for the complication with your international shipment. This is not how we usually work.
As per your request, the full amount of refund was already issued to the original payment method.
Please, check your email inbox for details and let us know if any further assistance is needed.
Looking forward to your response!
Sincerely,
Consumer Relations Department at CARiD.com.