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Matthew R.

1
Level 1 Contributor

Contributor Level

Total Points
241

3 Reviews by Matthew

  • Eyeconic

5/9/22
Verified site experience

Pretty easy to order and attach insurance and also easy to upload RX. Good Experience.

Reason I chose this business:

Via the VSP insurance website.

  • Contact Lens King

2/9/22
Verified site experience

So far so good... great prices!

Reason I chose this business:

Great prices!

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Nichole M. – Contact Lens King Rep

HI Matthew. Thank you for completing our survey, we do appreciate it. If you need any assistance please feel free to contact customer service.

  • WebEyeCare

8/26/21
Verified purchase

Signed up and placed my first order for contacts earlier this year. Found the best price here with WebEyeCare.com, and the order was completed and shipped quick. Had a small glitch with getting an Rx change updated with them before they shipped out my next order, but they have been working with me to get this resolved. UPDATE: Dropping down to 3 STARS, but just wanted to note 2 things: 1) Their website could use a little upgrade. It doesn't really have a communication\issue resolution section to it, such as like a Messages Menu, which would be kind of nice and they don't have an Account area. For example, if you send in a return, there is no place in the online system to see the status of the return or the status of your account/credit card credit. 2) There seems to be a lag between an order being processed and when it is actually shipped. I just placed an order on 8/26, and it's been showing as "Processed" for least 2 days now and still hasn't shipped. No other updates available on it. One more thing. They have this "awards" system that you get $5, or $10 etc amount that you've earned based on your orders. However, if anything is on sale or has a "special" which seems they have a lot of them, especially for the contacts that I want, you can't use your credit on an order with a sale item. Which, IMO, is kinda dumb. You've supposedly earned the credit because you spent enough money with them already, so then let a person use it!

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4/19/24

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4/19/24

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