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I order from one of my local establishments frequently enough. Usually I call or use Grub Hub. Tonight, I didn't feel like talking to anyone since I spent over 6 hours driving and flying across country to get home from a wedding... I wanted simple service. Order and get food without having to deal with people...
I went to their website, clicked "Order Online" and was redirected to Beyond Menu. I thought this was weird. I've never heard of them before. So, to play it safe, I ordered for Delivery and opted to pay CASH! What a good move that was. Not only did they charge a $1.99 delivery fee (which the merchant does NOT charge if you call them), but they charged 2.375% HIGHER tax rate on the order. So instead of the New Jersey Tax Rate of 6.625%, they were charging 9%!
I spoke to the merchant and they informed me that they do NOT have a contract with them and that I should stick with Slice or Grub Hub or call directly!
I suggest everyone avoid BeyondMenu!
Products used:
Food Delivery....
Matthew R.'s review of BeyondMenu earned 2 Very Helpful votes
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I attempted to make a restaurant order for pickup using Beyond Menu. I paid for the order and...
This company is not reliable at all. After waiting 30 minutes for an order that was suppose to be...
Hi Mathew L,
We don't put anything on the restaurant's settings without the restaurant owner's consent. All information on our system from delivery fees to tax rates are set as requested and approved by restaurant owner. In your case, the restaurant might have updated their delivery fees and tax rate and missed to inform us thus we were unable to update it online. We would like to know more about the Order details so we can fix the error on our website. You may reach us at BeyondMenu.com Customer service at (630)776-3590 for further assistance. Thank you.
Regards,
BeyondMenu Customer Service