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Matt F.

Contributor Level

Total Points
80

1 Review by Matt

  • bOnline

1/15/21

The company has resolved the issue - I'm still not very happy that it took so long to get a real person to help me. I was being overcharged, not switching to a new contract that is more affordable. My advice, get a real person to be your account manager as customer services are really very poor in general.

Tip for consumers:
Always get an account manager - dont use customer services,

Products used:
Business broadband

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