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This is a great idea but the practice needs a great deal of work. I tried to put this on my kids' phone and during install it worked and posted their text from that day. Then the program just stopped working on the phones. Customer services hours are during working hours and when my kids are in school and have their phones with them. There are not weekend or evening customer services hours to attempt to resolve issues. So, to fix whatever issues was going on with the phones I'd have to take time off work and keep my kids phones home for the day.
I did attempt to uninstall and reinstall the program but the dashboard on the teensafe website wouldn't let me delete the phone and the lag between trying to email customer service and response was frustrating. So, this program is definitely not worth the 15 bucks a month.
Mary W.'s review of TeenSafe earned 5 Very Helpful votes
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Mary,
Understand your frustration. What we do is technologically difficult and therefore installation can be tricky. And you raise an important point about the customer service hours. We are discussing that internally. Thanks for the feedback and again sorry it didn’t work for your family. Best, the TeenSafe team