My order was shipped 11-26. I was told 12-28 shipment delayed 3-5 days past normal 7-15 days for delivery. It had been over a month! 1-14-21 received email shipped with tracking number. 1-20-21 received email carrier never received parcel. Items not available any more. 1-22-21 received email could receive refund minus shipping fee. Why am I having to pay shipping fees on an item I did not receive?! HORRIBLE!