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Sent a order on March 30 and my payment. Never got shipping info. Waited and waited. Parcel was not delivered. Sent a email to them. Got a email back beginning of this week that due to reviews they up my dime 2 sizes. They could have sent me a email to ASK me if I wanted that or not. Told me they were informing the warehouse to puck my order to send it out which indicates to me that they never bothered to puck or ship. Send me email yesterday that they shipped it out. No they didn't cause there was no shipping info. They offered me a 10% refund LOL joke. I gave spent a little of money at this on line store never had a problem. At least they can do the right thing. Refund me the whole amount.
Tip for consumers:
Don't use your hard earned money on this site. They don't care when u have a problem and total refund us unheard of to them
STAY AWAY.
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Purchased swimmerwear in February accidentally put wrong address they said they'll resend it yet...
I ordered some shoes,when they came they were nothing like the picture the size was wrong and...
Hi, Kristen W,
We apologize for the inconvenience caused.
We take your feedback very seriously and hope to further verify your order for you.
Once the order ships, the customer will receive a shipping email. Please check the inbox at your registered email address. If you can't find it, the email may have been incorrectly marked as spam. Please check your spam folder and be sure to add our email address to your safe list.
We have verified for you that your confirmed order will start shipping on April 20,2023. Have you received the order confirmation email and order delivery we sent to your email kristenw*****@gmail.com Notification mail?
In order to further verify other conditions of your order, we have sent you an email, please check it carefully.
In order to protect your privacy, if you have any other questions, please reply directly to our customer service: service@fairyseason.com. Best regards!