Carol L.’s Reviews of Fairy Season & more

Carol's Profile

Review 1
First Reviews
0
Votes 0
Thank Yous 0
Fans 0
Profile Views

31

Contributor Level

Total Points

Women's Clothing

2/27/23

I ordered some shoes,when they came they were nothing like the picture the size was wrong and they had a rip in them ( arrived in flimsy bag no paperwork I sent a photo politely asked for a refund...
I got a response" you can keep the shoes well send you 10 % of your money back! I replied I don't want the damaged shoes that don't fit I want my money back.Weeks later they are still refusing my refund because the law dosnt apply in CHINA.
PLEASE BOYCOTT THESE THEIVES
They are laughing sending patronising emails about " it's an honour to serve me whilst keeping my money in there high interest accounts.READ THE REVIEWS.GO FB TWITTA INSTA
LETS GET THESE THEIVES CLOSED DOWN WE WORK TO HARD FOR OUR MONEY FOR THIS
SHARE THIS EVERYWHERE!

Service

Value

Shipping

Quality

Comments (0)
14.1K Views

Helpful (0)

Thank you

Fairyseason F. – Fairy Season Rep Over a year old

Hi, Carol L,

Thank you for your purchase, it is an honor to serve you.

We understand that this can be frustrating that you received a not fit item. But after verification, we ship according to the size you purchased, and we did not send you the wrong size. In addition, we will communicate with you by email In the report, you did not mention that the product you received was damaged or packaged.

In addition, we are a professional customer service team, we are committed to solving problems for any buyer friendly, we have not ignored your email, we support returns and refunds, and we have sent you another email to email: coolfor*****79@gmail.com hopes to further verify your order for you so as to provide a more suitable solution, please pay attention to check.

If our products don't meet your expectation, we will do our best to help you reduce your loss. To start a return, please read our return policy: https://www.fairyseason.com/returnsandexchanges.htm.

Any further issues, please respond to our customer service:servicefairyseason.com directly. Best regards!