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Mary J.

Contributor Level

Total Points
83

1 Review by Mary

  • Rentalcars.com

8/20/18

Buyer beware. This company does not practice standard business policy as accepted in the United States. We were on a family trip to Orlando and they tried to bully us into accepting their insurance at $25 per day after we prepaid our rental car prior to arriving at their premises. They would not let us secure a rental car with our American Express card or our debit/ credit card and used that as an excuse to upsell Insurance.

Terms were look at the fine print after they charged our account for full price and held us hostage at their premises until we paid more. This company lacks customer service and credibility. They also charged us a $75 cancellation fee. They did the exact same thing to the man behind us! DO Not her this company!

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