A 90 min delay in picking up a car rented through them did cost me an unwanted $500 upgrade. My documented complaint was not taken seriously. Even this maybe fully legal - don't expect any service if you get into trouble. HANDS OFF!
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I rented a car for $108.90 Paid for it when I went to pick it up I had to pay over almost 500. So...
I booked a rental car through their website for 28 days. Mistakenly, booked for SAN Jose...