The initial process was great, and I got over 50 design ideas for my new logo, several of which were really interesting and exciting. However, the later phases of the process were confusing and frustrating. One design in particular was "the one", but then the artist and the logo were withdrawn, so that was out the door. In the end, I settled on a logo that I like, but don't love. As an idea generation process, I think 99designs could be a great option to get input and creative ideas from designers from around the world, but getting to a final design that you really want may not be possible.